WHAT can be returned?
Physical products may be returned if they are unsuitable for the purpose of purchase or damaged. Products are returnable as long as they are unopened, unused and in original packaging. Some exceptions may apply. Please ring if you have any queries. 

WHEN do items need to be returned by?
You have 14 days from delivery to organise the return of a product

WHERE do items need to be returned to?
Items need to be returned to our current address. PO Box 111 Wamuran QLD 4512

HOW do customers return items?
Please ring prior to returning an item. Generally returns are at the customers expense unless otherwise agreed to by Fabric2Dye4

SHIPPING for returns?
Shipping rates are NOT refundable. Customer will need to pay for shipping of the return. Items returned need to be packed securely. Wrap items in protective packaging. Any damaged goods received will NOT be refunded.

CREDIT for returns?
Customers are generally credited for returns by the same payment process of the original purchase.

Packing materials?
Items need to be in original packaging and to be returned to us safely and undamaged.

DIGITAL PRODUCTS e.g. downloadable files, online workshops, videos, etc… cannot be returned nor refunded.